ProTracker Plus | Free Calorie, Diet & Exercise Tracker
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Frequently Asked Questions

​Does this app track activity from a FitBit or other device?

​Yes, if your device is an iPhone 5S, 6, 6S or newer, or you have an Apple Watch, Fitbit or other fitness tracker. The information from those devices is synced to Apple Health app (if enabled) and can be used in our app to calculate your activity. This feature is only available for the paid plans such as 'Essential' and 'Wellness' plan.

​Does the diary take into account steps to calculate calories burned?

​Yes, if your device is an iPhone 5S, 6, 6S or newer, or you have an Apple Watch, Fitbit or other fitness tracker. The information from those devices is synced to Apple Health app (if enabled) and the steps information can be used in our app to calculate your walking activity. This feature is available with all plans.

​Can I cancel my subscription anytime?

​Monthly subscriptions can be canceled for the following month. Yearly subscriptions can be cancelled for the next annual term. Your current annual term expiry can be seen inside the app settings, under 'Account Info'.

​Is my calorie allowance automatically adjusted when I lose weight?

​Yes, the daily calorie allowance is adjusted for any days where a weight change is tracked.

Can I set a manual daily calorie allowance?

Yes, under the 'More' tab, then 'Goals', you can change your 'Calorie Goal' to 'Manual' to fit your lifestyle.

​How often are submitted or edited barcodes reviewed?

​Daily. If the information is approved, the barcode will be available to all users the next day.

​How are 'Suggested' foods identified by the app?

​It is a combination of recently and frequently added items that make it easy for you to track and add to 'Favorites'.

For further questions, visit our features or contact page.

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